Independent Luxury Hotel Concierge

Book London’s Most Prestigious Hotels — With Exclusive Guest Privileges

Claridge’s, The Connaught, The Berkeley, and The Emory — personally curated by Pure Luxury Hotels, with guaranteed best rates and VIP benefits only available here.

Why Book Through Pure Luxury Hotels?

Because luxury should come with benefits, not booking fees.

Best Price Guarantee

Always the same or better than 
hotel-direct rates.

Exclusive Privileges

Daily breakfast, hotel credit, and VIP seasonal amenities — all included.

Personal Concierge

One dedicated advisor for your booking, stay, and special requests.

Spa & Wellbeing Access

Complimentary entry to each hotel’s 
private spa or club.

Instant Upgrades

Complimentary room upgrade and early check-in whenever available.

Effortless Booking 
One short form

No credit card, no stress — we handle everything

Every booking through Pure Luxury Hotels automatically includes these privileges — 
at no additional cost.

Our Four London Icons

Your Stay, Elevated — Complimentary Privileges Included

Every booking through Room Concierge comes with signature experiences designed to enhance your stay.

Time & Comfort

Exclusive entry to Claridge’s Spa, Aman Spa, or Surrenne Belgravia
Complimentary fully stocked mini-bar
Use of The Emory house car (subject to availability)

Dining & Lifestyle

Daily breakfast for two
VIP seasonal welcome amenity
Priority reservations at Jean-Georges’ abc kitchens and La Môme

Wellness & Access

Exclusive entry to Claridge’s Spa, Aman Spa, or Surrenne Belgravia
Complimentary fully stocked mini-bar
Use of The Emory house car (subject to availability)

All privileges are automatically applied when booking through Pure Luxury Hotels — no membership or extra fees.

“Trusted by discerning travellers worldwide”

Pure Luxury Hotels was founded by hospitality professionals with a decade of experience in London’s most prestigious hotels. We believe true luxury begins with human attention — not algorithms.

Independent and partner-approved by Maybourne Group

No mark-ups or booking fees

Personal human contact, 
not bots or call centers

Frequently Asked Questions

Everything you need to know before sending your inquiry.

Is the service of Pure Luxury Hotels free to use?

Yes. There are no booking fees, mark-ups, or commissions — our service is entirely complimentary.

Are your rates the same as booking directly with the hotel?

They are often better. Through our preferred partnerships, we offer the same or lower rates, plus exclusive complimentary benefits you only get with us.

How can I make a booking?

Simply complete our short inquiry form. A personal advisor will contact you to confirm availability and finalize your reservation directly with the hotel.

Why can’t I book or pay directly online?

As a preferred partner of the Maybourne Group and other luxury brands, all bookings are finalized through our concierge team to ensure benefits are properly applied and your data remains secure.

Will I need to provide my credit card details?

Yes, but only directly to our concierge by phone who will also confirm your information or through a secure booking link once your reservation is confirmed. We never store payment information on our website.

Can I modify or cancel my booking?

Of course. Changes or cancellations follow the hotel’s own policies — and our team will assist you personally with every adjustment.

Is your team available by phone?

Yes. You can reach our concierge team directly Monday–Friday, 9 am – 7 pm (CET), or by appointment for urgent travel arrangements.

Do you offer corporate or group bookings?

Yes. We handle VIP travel for executives, events, and families, ensuring personalized service and negotiated benefits for every stay.

Can you arrange stays outside London?

Absolutely. While we specialize in Maybourne Hotels, we also arrange privileged bookings at leading hotels worldwide.

Four London Legends. One Effortless Way to Book

Enjoy best rates and complimentary privileges for your London stay.